Shipping policy

Shipping Locations

  • We currently ship across the United Arab Emirates (UAE).

  • International shipping is not available unless specifically agreed in writing.

Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

  • UAE Standard Delivery: 2–5 business days

  • Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout or confirmed at the time of order.

  • Any additional charges (remote area delivery, heavy items) will be communicated before dispatch.

Delivery Partners

We use reliable third-party courier services to ensure timely and secure delivery of your products.

Order Tracking

  • Once your order is dispatched, tracking details will be shared (if available).

  • Customers are responsible for ensuring availability at the delivery address.

Failed or Delayed Deliveries

  • If delivery fails due to incorrect address or unavailability, re-delivery charges may apply.

  • We are not responsible for delays caused by courier companies or force majeure events.

Damaged or Missing Items

If you receive a damaged product or missing item:

  • Notify us within 48 hours of delivery

  • Provide your order number and clear photos/videos

📧 Email: info@deltatools.ae
📞 Phone: +971 6 533 6171

Incorrect Shipping Information

Please ensure your shipping details are accurate. We are not responsible for delays or losses caused by incorrect information provided by the customer.

Contact Us

For any shipping-related questions, please contact:

Delta Industrial Tools Co. LLC
🌐 https://deltatools.ae
📞 +971 6 533 6171